RETAINER SERVICES

Consistent & reliable graphic design on a monthly basis — without hiring a full-time designer.

Why a retainer package?

  • Discounted Rate — A discounted rate compared to our normal hourly rate.

    No Overhead Costs — Professional design without the overhead costs of an employee.

  • First in line — As a retainer client, your projects receive top priority each month. This means your work will be scheduled first, leading to quick turnaround times on all your requested tasks.

    Peace of mind knowing that your project deadlines will be met.

  • Visual consistency — Working closely with a designer over time allows them to get a deeper understanding & familiarity of your brand identity, audience & preferences, resulting in visual consistency across all your graphics.

    Designer on standby — Never worry again about who you’re going to get to do your next design project. You’ll have a designer on standby — during working hours of course!

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STARTER

12 hours/month
(3 hours/week)

INVESTMENT:
$900/month

 Our Retainer Packages

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INTERMEDIATE

20 hours/month
(5 hours/week)

INVESTMENT:
$1,300/month

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ADVANCED

28 hours/month
(7 hours/week)

INVESTMENT:
$1,600/month

What’s included?

  • Print Materials eg. brochures/flyers, posters, stationery, business cards

  • Digital Materials eg. social media graphics, newsletters, slides, email templates

  • Website - website graphics, website updates

  • 1 meeting call a month to review projects

The details

  • 3-month minimum commitment. At the end of 3 months, we will re-evaluate your package to ensure that the number of hours is adequate for your needs.

  • Each retainer includes a set number of hours per week. We will let you know if the work assigned that week exceeds the allocated hours to give you a choice to prioritize any deadlines. Any overage hours will be invoiced at our standard hourly rate of $90/hour at the beginning of the next month.

  • Unused hours expire at the end of each week. This is to ensure that we can allocate time for your projects each week and plan our workload accordingly.

  • You will receive an invoice on the first day of each month to be paid by the 10th of the month. The invoice will include the monthly retainer rate for that month and any additional charges from the previous month.

  • These are NOT included:

    • Additional costs like stock photography, fonts or subscriptions

    • Web design or re-design

    • Social media management eg. posting

    • Logo or brand design

  • “You are an incredible designer. Your work and processes are simple and straightforward. You are one of the easiest-to-work-with designers I've ever met. You do beautiful work in alignment with branding, ask the right questions to get the design right from the start, and complete your quality designs in a timely manner. You’re professional, creative, and go the extra mile. I especially appreciate you setting up templates in Canva to make things go smoothly with future designers.”

    Karisa A. — Ocean Blue Project

  • “You grabbed our project and did a rapid turn-around on final poster graphics with very little revision. You really captured the essence of what we were trying to accomplish. Your graphic style is right on target. What a great eye for detail and you always deliver rapidly. I look forward to doing more projects with you. You’re awesome.”

    Heather C. — Digital Wish

  • “Working with you was an excellent experience. Michelle created beautiful illustrations for our educational video. A few specifics that stood out to me while working with your team is that you were very responsive, professional, and the illustrations were completed in a timely manner.”

    Jordan Y. — Southern Tier Health Care System, Inc.

  • “It was such a pleasure to work with you. Friendly and responsive, the quality of work was just what we needed for our annual conference. Thank you for all the ongoing support!”

    Amanda L. — NOPI Nonprofit Incubator

  • “We loved working with you! You were detail-orientated and took into account every piece of feedback to make a better product than we could have hoped for!”

    Brooke A. — Diverse Learners Cooperative

  • “You were amazing!!! We are so thankful for your flexibility and expertise, your design skills enhanced our products so much more.”

    Mia-lia B. — International Detention Coalition

Retainer Package FAQs

  • If you're unsure about which package is best for you, fill in the form below and we’ll get in touch to arrange a call to work out what would best fit your requirements. The option to upgrade or downgrade is available after the initial 3 months.

  • You will receive an invoice on the 1st of each month to be paid by the 10th of the month.

  • Unused hours expire at the end of each week. This is to ensure that we can allocate time for your projects each week and plan our workload accordingly.

  • After the minimum 3-month commitment, you can cancel, upgrade or downgrade depending on your requirements. At the end of the 3 months, we will have a chat to see what you need for the next 3-month commitment to make sure you're getting the best!

  • Of course! We will let you know if the work assigned that week exceeds the allocated hours. Any overage hours will be charged at our standard hourly rate of $80/hour on the invoice for that month.

Ready to get started?